Mega World FAQ – All Your Questions Answered Here

Deposits on Mega World can be made via bKash, Nagad, or Rocket. Log in, go to the "Deposit" menu, select your preferred method, and follow the on-screen instructions. Once payment is confirmed, your balance is typically updated within 1–5 minutes.

The minimum deposit on Mega World is ৳200 BDT. There is no maximum limit, though identity verification may be required for larger deposits. Set your own deposit limit to promote responsible gaming.

Your balance typically arrives within 1–5 minutes. If it hasn't appeared after 15 minutes, contact support with a screenshot of your payment and the transaction ID. We'll resolve it promptly.

Mega World does not charge any fees on deposits. However, bKash or Nagad's own send money charges may apply, as these are governed entirely by the respective mobile banking provider's policies.

Yes, deposits at Mega World are available 24/7. You can deposit at any time of day and your balance is credited instantly.

Mega World currently supports mobile banking only (bKash, Nagad, Rocket). A bank transfer option will be added soon. Turn on our notifications to stay updated.

Go to Settings → Responsible Gaming → Deposit Limit to set daily, weekly, or monthly limits. Reducing a limit takes effect immediately, but increasing it requires a 72-hour cooling-off period.

Log in and go to the "Withdrawal" menu. Enter the amount and confirm your registered bKash/Nagad/Rocket number. After submitting the request, funds typically arrive in your mobile banking account within 15–30 minutes.

The minimum withdrawal is ৳500 BDT. The daily maximum withdrawal limit depends on your account verification level. Fully verified accounts have a significantly higher limit.

Under normal circumstances, funds arrive within 15–30 minutes. During peak hours, it may take up to 2–4 hours. Withdrawals made between midnight and 6 AM may take slightly longer.

The reason for rejection is usually communicated by email. The most common causes are unmet wagering requirements or an unverified account. Contact our support team for more details.

No, bonus balance cannot be withdrawn directly. Each bonus has a specific wagering requirement that must be met first. Once the conditions are fulfilled, the bonus converts into real balance.

Smaller withdrawals generally don't require additional verification. However, for large amounts or unusual patterns, you may be asked to submit a copy of your national ID or passport. This is purely for your protection.

Withdrawals can be cancelled before processing, usually within 15 minutes of the request. Once processing has begun, cancellation is not possible — contact support right away for the best chance of assistance.

A 150% welcome bonus is automatically credited on your first deposit into a new account — no code required. For example, a ৳1,000 deposit gives you a total balance of ৳2,500.

Before withdrawing bonus funds, you must wager that amount a set number of times — that's the wagering requirement. For example, 10x means you need to place bets totalling 10 times the bonus amount. Once met, the bonus converts to cash.

Yes! Signing up with someone's referral code earns you an extra bonus. The person who referred you also gets a reward. Just make sure to fill in the referral code field during registration.

Loyalty points are added automatically each time you log in daily. Go to the "Bonus" menu on your dashboard to claim daily cashback or free bets. Log in 7 days in a row to unlock a special reward.

Voucher codes from Mega World's On the voucher page Available. VIP members also receive exclusive codes via email and SMS. Check the promotions page regularly.

High Roller status is earned by making large deposits and placing high-value bets. This status comes with special cashback, a dedicated account manager, and exclusive offers. To learn more, High Roller page View.

Every bonus has a set expiry period (typically 7–30 days). Once expired, any unused bonus and associated winnings are automatically forfeited. Make sure to use your bonus before it expires.

You can bet on cricket, football, tennis, badminton, kabaddi, and many more sports. With live betting, place your bets as the odds shift in real time during a match. For more details, Sports Betting page View.

Odds represent the probability of an outcome and your potential return. For example, odds of 1.80 mean a BDT 100 bet returns BDT 180 if you win. On the match odds page You will find a detailed explanation.

Live betting means placing bets while a match is in progress. Once a match starts, go to the Live section, select your match and market, enter your stake, and place your bet. Odds update in real time.

Yes, if a match or event is cancelled, your full stake is refunded. The refund appears in your balance right away. However, separate rules apply for abandoned matches and rescheduled events.

On the lottery page Browse the available lotteries, choose your preferred ticket, select your numbers, and purchase using your cash balance. Any winnings are automatically credited to your account after the draw.

Always play within your set budget. Only bet what you can afford to lose without affecting your daily life. To learn more, visit our Responsible Gaming page View.

Yes, you can place all types of bets through the Mega World Android app. App users also receive exclusive push notification offers. From the app page Download.

A parlay bet combines the outcomes of multiple matches into a single wager. If all selections are correct, the odds multiply — meaning much bigger rewards. However, if even one outcome is wrong, the entire bet is lost.

No. Mega World never sells or shares your personal information with third parties. Information may only be disclosed to relevant authorities when required by law. Details Privacy Policy Read more.

Change your password immediately and notify support. Log out of all active sessions, enable Two-Factor Authentication, and use a strong password going forward.

Go to Settings → Security → Two-Factor Authentication and enable it. You'll receive an OTP on your mobile with every login. This is the most effective security layer for your account.

Absolutely not. No Mega World staff or representative will ever ask for your password, OTP, or banking details. Anyone who does is a fraudster — report it to support immediately.

The KYC (Know Your Customer) process protects your account from misuse and is mandatory for large withdrawals and compliance with international regulations.

Mega World uses 256-bit SSL encryption to secure all transactions. Our payment system is verified, and millions of Bangladeshi users have successfully made deposits and withdrawals.

Email support@megaworld.im immediately or reach out via live chat. The more information you can provide — screenshots, transaction ID, time — the faster we can resolve your issue.

After 30 minutes of inactivity, you are automatically logged out for security reasons. With the "Remember Me" option enabled, you can log back in quickly next time. Do not use this option on public devices.