Mega World Terms & Conditions – Your Complete Guide to Rights and Responsibilities

Mega World (hereinafter referred to as the "Platform", "we", or "Company") operates an online Sports Betting, casino gaming, and lottery service for users in Bangladesh. Our platform is megaworld.im domain.

These Terms & Conditions ("Terms") form a legally binding agreement between you ("User" or "Member") and Mega World. By visiting our website, creating an account, or using any of our services, you agree to be bound by these Terms.

Mega World operates as an internationally licensed gaming operator. We are committed to delivering all our services in a fair, transparent, and responsible manner.

To register and use Mega World's services, the following eligibility requirements must be met:

• Age: You must be at least 18 years of age. Account registration is strictly prohibited for anyone under 18.
• Location: You must be located in a country or region where online gaming is not legally restricted.
• Identity: You must provide accurate and genuine information when registering. False information will result in account termination.
• Single Account: Only one account per person is permitted. Creating multiple accounts is strictly prohibited.
• Mental Capacity: You must be of sound mind and capable of making your own decisions.

Opening an account with Mega World is straightforward, but mistakes during registration can cause issues later. Please follow these guidelines when signing up:

• Use your real mobile number when registering — it will be used to verify your identity.
• Use a strong password — at least 8 characters, ideally including uppercase letters, numbers, and special characters.
• Never share your password with anyone.
• Enable Two-Factor Authentication (2FA) — it adds an extra layer of security to your account.
• If you notice any unusual activity on your account, contact support immediately.

You are fully responsible for the security of your account. Any transaction made from your account will be considered valid unless you immediately notify Mega World of unauthorised access.

Mega World supports transactions via Bangladesh's most popular mobile banking methods. The following rules apply to all deposits and withdrawals:

• Your account must be verified before withdrawals can be processed.
• Withdrawals will be processed back to the same payment method used for the deposit.
• Rollover requirements must be met before bonus balance can be withdrawn.
• Mega World reserves the right to review suspicious transactions, which may temporarily delay the withdrawal process.

Mega World offers attractive bonuses and promotional deals for both new and existing members. The following conditions apply to the use of these offers:

• Welcome Bonus: A bonus is available on your first deposit. This offer is for new members only and applies once per account.
• Rollover Requirements: To withdraw bonus funds, you are generally required to wager 5–10 times the bonus amount. Specific rollover conditions will be stated separately for each offer.
• Validity: Bonuses must generally be used within 30 days. Any bonus not used within the specified period will be forfeited.
• Restrictions: If any indication of bonus abuse is detected, Mega World reserves the right to investigate the account and forfeit the bonus.
• Combined: Multiple bonus offers cannot be used simultaneously unless explicitly stated in the offer.

The following general rules apply to all betting on Mega World. Individual sports categories may also have their own specific rules:

• Bet Acceptance: Once a bet is confirmed, it cannot be cancelled unless Mega World voids it due to a technical error.
• Odds Changes: Odds may change until a bet is confirmed. The odds at the time of confirmation shall be considered final.
• Minimum & Maximum Stake: The minimum bet amount is ৳10, and the maximum bet amount is determined by the event.
• Match Cancellation: If a match or event is cancelled, the full stake for that bet will be returned to the member's balance.
• Live Betting: In live betting, if a bet is accepted after the result has been announced due to a technical delay, that bet will be considered void.
• Incorrect Odds: Mega World reserves the right to void any bet placed on the basis of obvious errors or incorrect odds.

Mega World is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and may result in immediate account termination and balance forfeiture:

• Creating multiple accounts or using another person's account.
• Bonus abuse (attempting to claim the same bonus multiple times).
• Attempting to influence the outcome of a match or event, or participating in any related conspiracy.
• Using the platform for money laundering or concealing the source of illegal funds.
• Using software bots, scripts, or automated systems to place bets.
• Harassing, deceiving, or intimidating other members.
• Attempting to hack or breach the platform's security systems.
• Operating an account using a false identity or impersonating another person.

Either Mega World or the member may request account closure. However, Mega World reserves the right to terminate an account without notice under the following circumstances:

• In the event of a Terms & Conditions violation.
• In cases of suspicious or fraudulent activity.
• Registering with false or inaccurate information.
• Failure to provide requested verification documents.
• Where required by legal or regulatory authorities.

To close your account, send a request to support@megaworld.im. Please withdraw any remaining balance before the account is closed.

For self-exclusion (Responsible Gaming), you may request that your account be temporarily suspended for a set period. Visit our Responsible Gaming page for more information.

Protecting your personal information is Mega World's top priority. We adhere to the following policies:

• Your personal information is used solely for service delivery, identity verification, and legal compliance purposes.
• Your information is never sold or shared with third parties.
• All transactions are secured with SSL (Secure Socket Layer) encryption.
• We analyse your browsing behaviour to improve our services.

For more details, visit our Privacy Policy Read the page.

Mega World believes gaming should be about entertainment — not addiction. We actively promote responsible gaming and provide the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Time Out: Take a break from gaming for a set period of time.
• Self-Exclusion: Request a long-term account deactivation.
• Reality Check: Get reminders of how long you've been playing.

If you or someone you know is struggling with a gaming addiction, please visit our Responsible Gaming Visit the page or contact support directly.

If you have a dispute or complaint, please follow the steps below:

1. Step 1: Email us at support@megaworld.im with a full description of your issue. We will respond within 48 hours.
2. Step Two: If your issue is not resolved at the first step, our senior support team will review your complaint.
3. Step 3: If you are not satisfied with Mega World's decision, you may appeal to the relevant licensing authority.

In the event of any dispute regarding betting outcomes, Mega World's system records shall be considered the definitive and final evidence.

Mega World reserves the right to update these Terms & Conditions at any time. When changes are made:

• Members will be notified in advance via email or app notification in the event of any significant changes.
• Updated terms will take effect 7 days after they are published.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms.
• If you do not agree to the updated terms, you have the right to close your account.

Latest terms apply at all times megaworld.im/terms-conditions page. We encourage you to visit this page regularly.